Buying Agent Surrey

What Makes Surrey Special?

The Surrey Hills is amongst the most beautiful swathes of open countryside in the UK – most famously, Box Hill, immortalised by Jane Austen in her 1815 novel Emma. But the hills also contain fabulous walking and cycling trails, follies and historic houses to explore.

What is so extraordinary about the hills is that all natural beauty is to be found just 20 miles from central London.

Surrey house hunters can choose from vibrant market towns like Guildford and Farnham, or glorious villages like Shere, where the Kate Winslet/Cameron Diaz film The Holiday was shot. There are almost-London locations like Walton-on-Thames, for those who don’t want to be too far away from the capital, and private gated estates like The Wentworth Estate for those who value privacy and security.

Its a real pleasure for us to be the property agent families trust to find forever homes in Surrey, and the firm downsizers turn to when the time has come to move into a thriving town with plenty of amenities on the doorstep.

Whatever your reasons for looking to the Home Counties in your property search, Black Brick are the buying agent Surrey clients need to find hidden gems and pre-market investment properties in one of the UK’s best loved counties.

basingstoke canal surrey

Meet your local expert

Camilla Dell

MANAGING PARTNER

camilla.dell@black-brick.com

+44 (0)20 3141 9861

+44 (0) 7887 827 176

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Camilla Dell

Camilla Dell is Managing Partner and founder of Black Brick Property Solutions LLP and has worked in the London property market since 2002. She is highly experienced in meeting the needs of demanding domestic and international property buyers. Along with her team, Camilla has sourced multiple properties across the Surrey region, ranging from new build houses in St Georges Hill, Wentworth Estate, Ascot and Coombe, to large country estates in excess of £40 million.

During her career to date, Camilla worked for two of London’s largest and most successful estate agencies, Foxtons and Knight Frank, before setting up Black Brick in January 2007. Since then, Camilla has grown the firm from a two-person start-up to one of London’s largest, full service, independent buying consultancies. The Black Brick team collectively boasts over 100 years’ experience in the London property market and has successfully sourced and acquired more than £1.5 billion of residential property for private clients.

Camilla’s professional, energetic and tenacious approach to property finding, her total dedication to her clients’ needs and her expert negotiation skills have won her huge loyalty and trust amongst her clients who include some of the world’s most successful businessmen and entrepreneurs.

Property Finder Surrey

Black Brick brings together more than 100 years of collective experience. Our experts have a forensic knowledge of the housing market in the south east; we know where to live and how much to pay.

This makes us the obvious choice of property agent for Surrey. House hunters can trust us to give them a competitive advantage in a crowded market where many homes are sold off market and never find their way onto the property portals.

More than 10,000 properties changed hands across Surrey last year, a third of which were detached houses, according to the Land Registry. Around 1,500 of Surrey’s properties were sold for £1m+ and in some cases fetched far more. Former footballer John Terry sold his Surrey mansion in May 2023 for £23m. Terry bought 2019 for just over £4m and then carried out a major renovation.

With the help of a Black Brick existing Surrey residents, new arrivals, and investors can navigate one of the highest value and most prestigious markets in the UK.

surrey countryside landscape view

Relocation

Holiday and Second Homes

Investment

Complimentary Property Concierge Service

Our dedicated Property Concierge Service is available to every client on the purchase of a property through Black Brick – at no extra cost. We will take care of transferring over all of the utilities into your name, arrange for telephone lines and internet to be installed and SKY TV packages to be set up for you – ensuring that your move is as hassle-free as possible post-purchase.

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“A highly professional and ethical company which fills an important gap in the market – providing services to non-domiciled purchasers of UK property. Their ability to understand customers’ needs, source the correct properties, attempt to negotiate the best possible deals (and do so keeping our interests at heart), so tirelessly and tenaciously makes it worth every penny”

Buying Agent Somerset

Embrace a relaxed pace of living and opt for an authentic country experience by laying roots in Somerset – one of the UK’s most desirable real estate markets. With easy access to urban convenience and a rural yet alluring landscape, you’ll gain the best of both worlds in Somerset.
Somerset offers a wealth of adventure, culture, and charm to those who seek to immerse themselves in the local community. Whether you’re seeking a place to call home, a lucrative rental property, or a weekend getaway, Black Brick can help make your property dreams a reality.

How does a Somerset Property Agent Help?

At Black Brick, you’ll be assigned a property consultant who is familiar with your bespoke requirements and the local real estate market. Unlike a realtor, who focuses on securing the highest sale price, a property consultant will put your best interest from start to finish.

Our expert buying agents are dedicated to uncovering hidden gems that suit your lifestyle and meet your investment goals. With our insider knowledge of the South-West market, we’ll provide access to the most exclusive listings and negotiate on your behalf.

Meet your local expert

Rupert Stephenson

REGIONAL DIRECTOR – DEVON, DORSET AND SOMERSET

rupert.stephenson@black-brick.com

+44 (0)20 3141 9861

+44 (0) 7768 365 853

WhatsApp

LinkedIn

Having always been interested in property, Rupert bought his first house when he was at University at the tender age of 19. Since then he has had a long career in property, firstly in Central London in 1989 and then the Surrey, Sussex and Hampshire area through the 1990s, primarily dealing with the Prime property market of St Georges Hill. Then for 20 years as Managing Director of his own successful independent Land and Estate Agency in Esher and Cobham which he eventually sold in 2016.

Passionate about developing and renovating their own houses, including a number of listed buildings, Rupert and his young family relocated to a farm deep in the Devon countryside in 2010 along with their horses, a Labrador and a Dachshund, a herd of Alpacas and an eclectic collection of classic cars. They then set about renovating the farm and its cottages over a period of 7 years, replacing a herd of Aberdeen Angus with a Wedding and Events venue.

Rupert has first hand experience of what it takes to relocate to the West Country, having developed the right contacts, extensive knowledge and a deep understanding of what is required to guide his clients when making the best possible decisions and when it comes to buying the right property in the competitive West Country marketplace.

When not outside walking his dogs, fixing something on the farm or on his boat in Salcombe, Rupert loves skiing, classic cars, shooting and sometimes the odd pint in some of the best pubs in the West Country!

Investing in Somerset’s Real Estate Market

Investing in Somerset’s real estate market is easier than you think. All you need is a qualified and experienced buying agent to ensure a stress-free and successful journey.

At Black Brick, our dedication to customer satisfaction and exclusive access to premium listings ensures every client finds their perfect match. Whether you’re a seasoned investor or a first-time buyer, our comprehensive approach to property investment will make any complex procedure feel like a breeze.

If you’re ready to immerse yourself in the best that country living has to offer, Black Brick can provide a portfolio of properties that promise an ample return on your investment while significantly increasing your quality of life.

Relocation

Holiday and Second Homes

Investment Properties

Complimentary Property Concierge Service

Our dedicated Property Concierge Service is available to every client on the purchase of a property through Black Brick – at no extra cost. We will take care of transferring over all of the utilities into your name, arrange for telephone lines and internet to be installed and SKY TV packages to be set up for you – ensuring that your move is as hassle-free as possible post-purchase.

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Rupert was able to use his contacts with local Estate Agents, and knowledge of the area to secure viewings on a number of properties over a period of 4 months.  As a complete newbie to viewing properties, it was a real learning curve, and although the goal posts moved a number of times throughout this search, Rupert took it in his stride and guided and enabled me to re-focus on what my priorities were.  Without a doubt, if I had not had Rupert to steer me it would have been an almost impossible search.

Buying Agent Devon

Immerse yourself in the natural beauty of Devon, where dramatic cliffs and sprawling countryside stretch as far as the eye can see. In Devon, you’re encouraged to embrace the simple joys of country living while laying roots in one of the most delightful counties in England.
It’s not just us who are enamoured with Devon’s rustic charm – a survey with over 40,000 participants placed this vibrant corner of the country as the second-best destination in the UK.
With a finger on the pulse of the South-West property market and a keen attention to detail, Black Brick is the ideal choice for astute buyers in the Devon region. Not only will we curate a selection of properties that capture the essence of Devon, but we’ll ensure you find your perfect property match.

What Makes Devon Special?

Aside from its timeless beauty, Devon offers a unique combination of cultural events and coastal serenity. Spend the evening at a traditional tea room discussing the etiquette of scones or sample tangy West Country cheeses at a local farmer’s market.

For those who seek adventure, Devon provides endless opportunities for outdoor activities like rock climbing, kayaking, or hiking. If a round of leisurely golf is your cup of tea, you can treat yourself to a round at one of many award-winning courses. 

Last but certainly not least, Devon is home to a range of investment opportunities, from holiday homes to rental properties. This quintessentially British county caters to a diverse range of buyers seeking long-term returns or immediate lifestyle enhancements. Ready to revel in nature’s playground? Let Black Brick lead you to your dream destination in the South-West. We’ll hand-pick a selection of properties that fit your refined lifestyle needs and suit your investment goals.

Meet your local expert

Rupert Stephenson

REGIONAL DIRECTOR – DEVON, DORSET AND SOMERSET

rupert.stephenson@black-brick.com

+44 (0)20 3141 9861

+44 (0) 7768 365 853

WhatsApp

LinkedIn

Having always been interested in property, Rupert bought his first house when he was at University at the tender age of 19. Since then he has had a long career in property, firstly in Central London in 1989 and then the Surrey, Sussex and Hampshire area through the 1990s, primarily dealing with the Prime property market of St Georges Hill. Then for 20 years as Managing Director of his own successful independent Land and Estate Agency in Esher and Cobham which he eventually sold in 2016.

Passionate about developing and renovating their own houses, including a number of listed buildings, Rupert and his young family relocated to a farm deep in the Devon countryside in 2010 along with their horses, a Labrador and a Dachshund, a herd of Alpacas and an eclectic collection of classic cars. They then set about renovating the farm and its cottages over a period of 7 years, replacing a herd of Aberdeen Angus with a Wedding and Events venue.

Rupert has first hand experience of what it takes to relocate to the West Country, having developed the right contacts, extensive knowledge and a deep understanding of what is required to guide his clients when making the best possible decisions and when it comes to buying the right property in the competitive West Country marketplace.

When not outside walking his dogs, fixing something on the farm or on his boat in Salcombe, Rupert loves skiing, classic cars, shooting and sometimes the odd pint in some of the best pubs in the West Country!

Property Finder Devon

With over 100 years of collective experience and immeasurable ties to the local real estate market, Black Brick is the first-choice property finder Devon buyers need to secure their ideal home. The region’s unrivalled beauty and outdoor allure are just part of what’s driving the surge in property prices.

According to Land Registry data, Devon experienced over 13,000 property transactions a year between 2021 and 2023. During this time, the average price of a detached house rose by approximately 20%, from £410,524 to £491,182.

Properties in Salcombe, Devon, boasted an average selling price of £1,244,025, placing the town at the pinnacle of the UK’s premier coastal destinations. Salcombe goes beyond its upscale price tag. It also boasts the nation’s most notable capital gain increase of the last decade – an impressive surge of 123% from 2012 to 2022.

But it’s never too late to invest. With a trusted property agent by their side, Devon buyers can still secure a sweet deal and benefit from one of the UK’s most rapidly appreciating real estate markets.

Relocation

Holiday and Second Homes

Investment Properties

Complimentary Property Concierge Service

Our dedicated Property Concierge Service is available to every client on the purchase of a property through Black Brick – at no extra cost. We will take care of transferring over all of the utilities into your name, arrange for telephone lines and internet to be installed and SKY TV packages to be set up for you – ensuring that your move is as hassle-free as possible post-purchase.

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Rupert truly made our journey to find a holiday let in Devon so straightforward and pleasant. From the outset, his warm and friendly demeanour transformed what could have been a stressful process into an enjoyable adventure. Rupert went above and beyond, ensuring every detail was meticulously handled. He took the time to understand our preferences, guiding us through properties with genuine enthusiasm and his invaluable local knowledge was a real help. His commitment to making the experience stress-free was evident in the seamless coordination of viewings, negotiations, and paperwork. Rupert’s personalized approach and willingness to go the extra mile not only resulted in finding our dream second home but also turned the entire process into a delightful and memorable journey. We’re incredibly grateful for his expertise and highly recommend Rupert for his outstanding service.

Buying Agent Cornwall

Lose yourself in the picturesque charm of Cornwall – one of the most desirable investment locations in the UK. Alongside Devon and Dorset, Cornwall was named amongst the three most popular counties across the nation.
Aside from its rugged coastline and breath-taking views, Cornwall is home to colourful cottages and impressive estates. Friendly locals, historic landmarks, and a laid-back atmosphere are just a few of this region’s many selling points.
Whether you’re looking to relocate, find a holiday home or investment property in the South-West, Black Brick is the first-choice property finder for buyers. Our dedicated team of realtors can offer a curated portfolio of properties based on your bespoke needs.

What Makes Cornwall Special?

Cornwall offers serenity and sanctuary to those looking for an escape from the hustle and bustle. One of its greatest appeals? The weather. Together, Cornwall’s South-Westerly location and proximity to the Gulf Stream create one of the mildest climates in mainland UK.

Wake up to the sounds of waves crashing on the shore or lose track of time in one of the area’s quaint fishing villages. Indulge in freshly caught seafood or savour a world-renowned Cornish pasty. Explore hidden coves and discover historical landmarks – all without leaving the county.

Moreover, Cornwall offers fantastic main-home, second-home and investment properties to suit various needs and budgets. Whether you’re envisioning a weekend getaway, a cosy retirement retreat, or a savvy investment venture, Cornwall accommodates it all.

If you’re drawn to the laid-back and magical charm of Cornwall, Black Brick will help you discover your own slice of paradise in the South-West. Let us curate a portfolio of properties that offer both exceptional returns and unparalleled lifestyle benefits, while you sit back and relax.

Meet your local expert

Anna Sharp

REGIONAL DIRECTOR – CORNWALL

anna.sharp@black-brick.com

+44 (0)20 3141 9861

+44 (0) 7415 614 041

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LinkedIn

Anna started her property career working at Savills, selling prime property across the county. In 2020 Anna moved from selling agency into buying agency working for a renown west country property search agency. During this period Anna gained vast experience, building upon a large professional network of contacts. She offers clients a dedicated service understanding the importance of client discretion and trust.

Throughout her life, Anna has been passionate about property. Both her Grandfather and Father were property developers. She is currently working on her fourth renovation project in the harbourside town of Falmouth therefore has first hand experience of the intricacies of the local property market.

In her free time, you will find Anna enjoying all the wonderful things Cornwall has to offer including walking the coast path with her partner and dog, Bertie. She also enjoys any activities on the water including sailing and cold water swimming, often stopping at the latest foodie spot along the way. Anna is also on the board for the Cornwall Community Foundation, assisting with local charity events.

Property Finder Cornwall

What’s in demand, what’s worth the price? These are all valid and vital questions you should ask before investing in a property. To help calm your queries, Black Brick offers over 100 years of collective experience in the South-West housing market.

Although the real estate market may be crowded and competitive, we’ll guide you through the process from start to finish. We want you to invest in Cornwall with confidence and clarity, knowing that you have a trusted partner by your side.

Whether you’re searching for a countryside escape, coastal retreat, or an investment opportunity with potential, Black Brick is here to turn your Cornwall property dreams into reality. With our insider knowledge, personalised approach, and commitment to client satisfaction, we make the journey to your ideal property as smooth and stress-free as possible.

Relocation

Holiday and Second Homes

Investment Properties

Complimentary Property Concierge Service

Our dedicated Property Concierge Service is available to every client on the purchase of a property through Black Brick – at no extra cost. We will take care of transferring over all of the utilities into your name, arrange for telephone lines and internet to be installed and SKY TV packages to be set up for you – ensuring that your move is as hassle-free as possible post-purchase.

Get in touch

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I assigned Anna to assist with our search in Cornwall. We were looking for the impossible and were searching for our dream Cornish abode for our final move. Anna was diligent in our search and very quickly produced a portfolio of properties for us to consider. We cannot recommend Anna highly enough. We still remain in touch to this day.

Buying Agent Dorset

Discover the delightful landscapes of Dorset by investing in your dream property and securing your spot in one of the nation’s most acclaimed areas. Connect with some of the UK’s best historical and cultural backgrounds by laying down roots in Dorset.
Out of the 47 English counties, Dorset topped the list of the country’s most desirable and sought-after locations. And as a result, Dorset is home to a thriving yet highly competitive housing market.
Elevate your lifestyle and unlock the potential of a South-West property with Black Brick, your trusted buying agent in the local real estate market. We offer unparalleled access to premium properties and exclusive opportunities in the Dorset area.

What Makes Dorset Special?

Home to a UNESCO World Heritage Site, the Jurassic Coast is an iconic national landmark that features dramatic cliffs and fossil-rich beaches. It’s the same scenery that inspired literary icons, such as Jane Austen and Thomas Hardy. 

Aside from its ancient churches and quaint cottages, Dorset boasts a rich and vibrant cultural scene. You can visit market towns and pick up artisanal crafts or purchase tickets to the infamous Dorset Arts Festival. 

Delight your palate at one of Dorset’s many farm-to-table restaurants or enjoy a cold pint of locally brewed ale at your local pub. This sought-after destination offers a lifestyle that’s as enriching as it is enchanting.

Best of all? There are plenty of properties that capture the essence of country living while promising a sound return on your investment. 

As the county’s leading property finder in Dorset, finding stunning properties is Black Brick’s expertise. Ready to embrace a newfound lifestyle? Black Brick is your key to unlocking the property in Dorset that you’ve always dreamt of. 

Meet your local expert

Rupert Stephenson

REGIONAL DIRECTOR – DEVON, DORSET AND SOMERSET

rupert.stephenson@black-brick.com

+44 (0)20 3141 9861

+44 (0) 7768 365 853

WhatsApp

LinkedIn

Having always been interested in property, Rupert bought his first house when he was at University at the tender age of 19. Since then he has had a long career in property, firstly in Central London in 1989 and then the Surrey, Sussex and Hampshire area through the 1990s, primarily dealing with the Prime property market of St Georges Hill. Then for 20 years as Managing Director of his own successful independent Land and Estate Agency in Esher and Cobham which he eventually sold in 2016.

Passionate about developing and renovating their own houses, including a number of listed buildings, Rupert and his young family relocated to a farm deep in the Devon countryside in 2010 along with their horses, a Labrador and a Dachshund, a herd of Alpacas and an eclectic collection of classic cars. They then set about renovating the farm and its cottages over a period of 7 years, replacing a herd of Aberdeen Angus with a Wedding and Events venue.

Rupert has first hand experience of what it takes to relocate to the West Country, having developed the right contacts, extensive knowledge and a deep understanding of what is required to guide his clients when making the best possible decisions and when it comes to buying the right property in the competitive West Country marketplace.

When not outside walking his dogs, fixing something on the farm or on his boat in Salcombe, Rupert loves skiing, classic cars, shooting and sometimes the odd pint in some of the best pubs in the West Country!

Property Finder Dorset

With over 100 years of collective experience finding prime property for investment, Black Brick is the first-choice property finder for Dorset buyers who want a home that exceeds expectations.

From sun-drenched coastal escapes to idyllic countryside retreats, the real estate market in Dorset is incredibly lucrative – and the proof is in the pudding.

Over the last decade, the Land Registry recorded an average of nearly 7,000 property transactions per year. In that same time, the average price for a property in Dorset has more than doubled, rising from £230,000 to £350,000. Detached properties have witnessed a 55% increase, growing from nearly £335,000 to about £517,500.

Black Brick is proud to be the best property agent for Dorset buyers. Our team of qualified experts will ensure you always land on the right side of a deal, prompting you to buy at the best value and sell for the highest profits.

Relocation

Holiday and Second Homes

Investment

Complimentary Property Concierge Service

Our dedicated Property Concierge Service is available to every client on the purchase of a property through Black Brick – at no extra cost. We will take care of transferring over all of the utilities into your name, arrange for telephone lines and internet to be installed and SKY TV packages to be set up for you – ensuring that your move is as hassle-free as possible post-purchase.

Get in touch

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1Tell us about your perfect property
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It would have been very hard without you, Rupert. Thank you so much for all your understanding which I know was severely tested on one occasion at least! It was such a huge comfort for me to know that you were there, so easy to talk to, so kind and patient. Your knowledge and expertise were invaluable to us….you have been a wonderful source of advice, guidance and encouragement throughout the process. We always knew that you had our best interests at heart…and seriously think we would have given up without your steady encouragement and support.

Additional Services

Additional Services

As Property Consultants, we also work closely with experts in the world of finance, solicitors and tax advisors who can assist with lending and structuring your purchase and undertake conveyancing work.

As an Agency, we are completely independent. Not being tied to any other organisation, you can be assured that all of our services – from property buying, management, investing and managed sales – are market-leading, in terms of both quality and cost.

Property Negotiation Only Service

If you have already identified a suitable property, you can use us to your advantage by allowing us to negotiate and secure the property on your behalf, with exactly the right team.

Negotiating and paying the correct price for your property and holding the deal together through to exchange of contracts can take considerable experience, persistence and dedication to the task. Working alongside the property agent, lenders and your solicitors, we will recommend a suitable offer to put forward on the property based on comparable evidence. This gives you the assurance that you are not overpaying for their property.

Our reputation for negotiating highly attractive property deals on excellent terms is second-to-none. Over the years, we have established an enviable track record for negotiating and securing properties for our clients at impressive discounts to the asking price.

We are often able to secure our clients a significant saving off the asking price. We are always able of ensuring a smooth and successful transaction.

“We recommend Black Brick highly, they are fantastic at what they do. Tom and Caspar were an absolute pleasure to work with. Whilst our target area (Dulwich) was not one they’d done a lot of work in before, they were quick in getting to grips with it and provided genuinely helpful insight and advice from their considerable experience. They were able to source an ideal family home for us, wholly off-market. They were instrumental in ensuring a smooth conveyancing process right through to completion. Nothing was too much trouble. Having such a thoughtful, insightful and commercial partner working with us really made all the difference.”

We’re ready when you are

For more information on our Property Management Service, please email our Property Manager, Sophie Amasha, or call her on +44 (0) 20 3141 9863 / +44 (0) 7713 568 291.

Vacant Care

Vacant Property Services – Vacant Care

Many of our clients enjoy the reassurance that their property is being well cared for while they are away, and is also ready for them when they arrive back, without incurring the significant costs of engaging a full-time housekeeper.

The benefits of our Vacant Care Service include:

Weekly inspections.

Carrying out weekly inspections of your property, ensuring you are compliant with your insurers, reporting back to you regularly and fixing any problems as they should arise.

24 hour alarm and key holding.

A 24 hour alarm response and key holding service for access day or night in case of any emergencies and maintenance works required outside of normal working hours.

Trusted network.

Access to our trusted network of carefully selected, reliable and cost effective suppliers to work with. We can arrange contractor and engineer visits, such a plumbers, electricians, cleaners on your behalf.

Point of contact.

Acting as your point of contactfor porters and managing agents, collecting and forwarding mail, paying bills and ensuring that any service charges are made on time.

There’s no place like home.

There’s no place like home and we’ll make sure that when you arrive back it is ready and waiting for you – exactly as you’d like it. We can arrange cleaning and turning on the heating/air conditioning, your favourite groceries to be already in your fridge and fresh flowers throughout your home.

We can also arrange a variety of other services to suit you, such as laundry collection, property refurbishment/furnishing and housekeeping services.

“On behalf of my family, I want to tell you how much we appreciate the endless effort and care of service you dedicated to getting Albion Gate to its optimum condition, in both cleaning and maintaining. We all admired your ingenuity in creating that outstanding follow up and Vacant Care service to us. I was personally impressed with the way you kept your self-motivated and focused as if you are the apartment owner, even in the face of several obstacles, you managed through with great determination.”

Here are the answers to the questions that we’re often asked about vacant property care…

How do you protect a vacant property?

You can protect a vacant property by ensuring you do the following: 

  • Arrange regular inspections to ensure you are compliant with your insurance.
  • Leave your key with someone you trust, so the property can be accessed for maintenance and emergencies.
  • Make arrangements for your mail to be collected or redirected, as a build-up of post could make your house a target. 
  • Hire a regular cleaner to prevent an accumulation of dust and dirt that might otherwise be hard to remove.

A vacant property service will take care of all these elements and more, without the expense of hiring a full-time housekeeper.

What is included in a vacant property management service?

A vacant property management service will protect your building against thieves and vandals, take care of cleaning and maintenance issues, and ensure you are compliant with your insurance. 

Black Brick’s vacant care includes weekly inspections and cleaning, 24 hour alarm response and key-holding, access to a network of trustworthy contractors, and the organisation of any bills, mail or deliveries. 

We can also prepare your house for your return by turning on the heating or air conditioning, stocking the fridge with groceries and bringing in fresh flowers

What are the benefits of using a vacant property service provider instead of a housekeeper?

A vacant property service covers all aspects of vacant care – including security, maintenance and cleaning – without the expense of a full-time housekeeper. A vacant service provider also offers services that would typically be beyond the scope of a housekeeper, such as 24 hour alarm response, out-of-hours key-holding for emergency maintenance, and contact with a pool of trusted contractors and suppliers to resolve any issues. 

By using a vacant property service, you can look after your property and remain compliant with your insurance without hiring a housekeeper.

We’re ready when you are

For more information on our Vacant Care Service, please email our Property Manager, Sophie Amasha, or call her on +44 (0) 20 3141 9863 / +44 (0) 7713 568 291.

Property Management

We take the weight off your shoulders.

Trustees or company directors with responsibility for London properties need reassurance that property assets under their control are being properly cared for. Offshore landlords need peace of mind, in the secure knowledge that their investments are being looked after.

Our highly-experienced Property Management Service is tailored to meet the needs of trustees and offshore landlords. From finding high-quality tenants through to managing repairs and upkeep, we can help ensure your property investment keeps performing.

Our in-depth knowledge of the London rental market, our access to a wide range of tradesmen capable of meeting every possible maintenance need – and our wide range of reporting options – is able to suit any property requirement. Our expert management team can provide a strong foundation for a successful rental investment.

What services can you expect from a property manager in London?

Valuing and letting the property.

Valuing and letting the property, using the most appropriate letting agents to value and market the property, referenced against our own independent research.

Providing refurbishment advice.

Providing refurbishment advice, where needed, on how to furnish or refurbish the property to achieve the maximum rental value, and managing any work required.

Negotiating.

Negotiating with prospective tenants, and checking references once an acceptable offer has been received.

Tenant liaison.

Tenant liaison, acting as a single point of contact for all tenants’ queries throughout the tenancy.

Ensuring legal compliance, ensuring that landlords understand and meet constantly evolving legal and regulatory requirements

Managing payments.

Managing payments of regular outgoings such as service charges.

Coordinating repairs and maintenance.

Coordinating repairs and maintenance using our extensive network of competitively priced and trusted contractors.

Reporting.

Reporting on at least a quarterly basis with details of any expenditure and other relevant information.

Inspections.

Carrying out bi-annual inspections of your property.

Tenant handovers.

Managing tenant handovers, including ensuring utilities are transferred, to ensure a smooth process for incoming and outgoing tenants.

The list could go on. Efficient management increases the appeal of a rental property to high quality tenants, while maintaining the fabric of the property protects its value. Our service is designed to ensure your property is effectively managed, and the tenancy runs smoothly, from beginning to end.

“My wife and I used Black Brick’s buying service to acquire our property in Drayton Gardens in 2014 as a secondary residence.  We were very happy with the buying service so when it came to considering engaging someone to look after the property in our absence it made sense for us to consider Black Brick’s vacant care service. We have now used the service for 9 months and are as pleased with this service as we were with the buying service. Since we are based overseas it is important  to us to have someone on the ground in London who we are confident will maintain our property in an efficient and professional manner. Black Brick’s service, led by Sophie Amasha, has fully met our requirements. The weekly inspections and prompt addressing of any maintenance issues and pre arrival  and  post departure services have meant that on our visits to London we have been able fully to enjoy the property rather than spend time trying to deal with property related issues ourselves”.

Here are the answers to the questions that we’re often asked about property management…

A property management company manages the rental property and tenants so the landlord does not have to.

Black Brick provides its clients with a dedicated property manager, who negotiates with prospective tenants and arranges the tenant handover, inspects the property, coordinates maintenance, and liaises with the renter on any issues that arise throughout their tenancy.

Landlords use a property manager to be sure that their property and tenants are looked after, when they are unable or uninterested in doing so themselves.

A property management company handles the logistics of a rental property on behalf of the landlord.

Black Brick’s dedicated team have an in-depth knowledge of the London rental market, access to a network of trusted and cost-efficient contractors, and offer a range of bespoke services that can be tailored to the needs of the landlord and the property.

These services can be invaluable for overseas owners, trustees who are responsible for London properties, inexperienced landlords who want to manage their property efficiently, and any investor who would like to enjoy the benefits of their rental property without the time and stress.

Black Brick’s property managers will organise the valuation and letting of the property, providing advice on refurbishments to maximise its value and managing any work required before the property can be let. They will then negotiate with prospective tenants, check references and arrange tenant handovers.

They will act as the first point of call for renters throughout their tenancy, coordinate repairs and maintenance through a network of reliable contractors, and ensure the property is compliant with the tenancy agreement and insurance providers. They will also conduct inspections and report regularly to the landlord, helping to ensure things are running efficiently and their tenants are looked after.

We’re ready when you are

For more information on our Property Management Service, please email our Property Manager, Sophie Amasha, or call her on +44 (0) 20 3141 9863 / +44 (0) 7713 568 291.

Managed Sales

We’ll get you results.

At Black Brick, we are renowned for our expertise as a property buying agency, assisting clients in acquiring exceptional residential properties in prime locations. However, our commitment to being trusted advisors goes beyond just the buying process. Recognizing the growing demand from our clients for a comprehensive solution to selling their properties led us to creating our managed sale service.

The key to obtaining the best price for your property is ensuring that it is presented to the right potential buyers. We understand what buyers are looking for and can effectively position your property to attract their attention. Our dedicated team will handle all aspects of the sales process, from property valuation and marketing to negotiations and legal processes. We work closely with you to develop a tailored strategy that meets your specific needs and goals. In some cases, this may mean keeping your property entirely off market. In others we may conduct a fully blown press and social media marketing campaign.

The traditional sales route relies on engaging one or two property agents, whereas a managed sales approach provides greater flexibility, and access to our unrivalled global network of property agents, banks and other professional intermediaries. We are proactive, seeking out the right buyer, rather than expecting a brochure and a website to do the work. We have a low volume approach, ensuring each client receives the utmost attention and personalized service from a single point of contact.

By choosing Black Brick for your managed sales needs, you can rest assured that you have a dedicated partner who will work tirelessly to achieve the best possible outcome.

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Here are the answers to the questions that we’re often asked about managed sales…

A managed sale is one in which the entire process is overseen by a property consultant like Black Brick, from initial market advice through to managing the move. The agent managing your sale will work on your behalf to find the right buyer, negotiate the best price and manage all the logistics to ensure a smooth transaction.

A traditional property sale relies on one or two property agents. In a managed sale, the entire transaction is overseen by a property consultant such as Black Brick, who works proactively on your behalf: in complete confidence, if required. A managed sale with Black Brick allows for more flexibility than the traditional sales route, and offers access to an unrivalled network of agents, banks and other professional intermediaries

In a managed property sale, your entire transaction is overseen by one property consultant, providing greater flexibility and more control than a traditional property sale. A property consultant like Black Brick works on your behalf throughout, actively seeking out the right potential buyers, negotiating the best deal and using a wealth of experience and contacts to ensure a smooth transaction. If required, your entire sale can be managed with complete confidentiality.

In a managed property sale, your transaction is managed from start to finish by a single property consultant, who works on your behalf to find a buyer, negotiate a price and manage the logistics of the deal. Black Brick’s managed sale process is bespoke to each of our clients, allowing you as much or as little involvement as you want. To learn more, call +44 (0) 20 3141 9861 or email info@black-brick.com to speak to our property experts.

It is a valid concern to wonder if a buying agent may be conflicted when it comes to selling properties. While it is true that there is a potential conflict of interest, reputable buying agents, like Black Brick, take steps to mitigate this conflict and prioritize the best interests of their clients. Firstly, we don’t handle many sales and so the potential for conflict is minimal. It’s rare that a managed sale property is suitable for a Black Brick retained buying client, and when that does happen, we maintain transparency and clear communication with our clients. We disclose any potential conflicts of interest and ensure that our clients are fully aware. This transparency helps build trust and allows clients to make informed decisions.

It’s important to do thorough research and choose a buying agent who has a strong reputation, a track record of success, and clear ethical guidelines. By working with a reputable buying agent, clients can have confidence that their interests are being prioritized throughout the buying and selling process.

Contract

We’re ready when you are

Our property team collectively boasts more than 100 years of experience in the London property markets and will work tirelessly to secure the best sales outcome possible. For more information about our Managed Sales Service, please contact us.

‘It has been a pleasure working with Black Brick, and in particular I would like to thank them for their dedication, persistence and unwavering commitment to getting this deal over the line!

We shall be sure to keep you in mind for future property transactions in the London area.’

Rental Search

Property Rental Search

Re-locating to London, in between selling and buying and looking for an interim solution – or visiting London for a short period of time – we can help find you the ideal rental place for you to rest your head. Without the headaches.

Our experience and expertise in the rental market in London, the Home Counties and the South East enables us to direct you to the most appropriate area and rental property that matches your requirement, perfectly. Smoothly, efficiently and free of stress.

You may know exactly where you want to live. If so, we will focus on the area or areas you have chosen. If necessary, we can steer you to areas more suitable for your budget and needs. To source the most appropriate rental properties for you, we conduct a thorough search of the rental market. Where possible, to save you time, we will preview these on your behalf.

Depending on the number of suitable rental properties we source, we will organise two half-day tours – or one full-day tour – so you can view the properties and the surrounding area. If necessary, additional tours can be arranged.

Once a suitable rental property has been identified, we will negotiate the best terms on your behalf and oversee all the legalities of your tenancy making sure you sign a contract, but only when you’re happy. We will also ensure that any requirements you might have for the rental property are met. This might include internet access, or satellite TV.

Complimentary Property Concierge Service

Our dedicated Property Concierge Service is available to every client on the purchase of a property through Black Brick – at no extra cost. We will take care of transferring over all of the utilities into your name, arrange for telephone lines and internet to be installed and SKY TV packages to be set up for you – ensuring that your move is as hassle-free as possible post-purchase.

Here are the answers to the questions that we’re often asked about rental a property…

What if something goes wrong during my tenancy?

Even the most well-maintained rental properties can (and will) experience occasional problems, such as a broken-down washing machine or refrigerator. These can range from a minor inconvenience to a major disaster, but either way tenants deserve a rapid response.

Black Brick’s rental property search service will normally favour properties with a professional manager (or property management company) in place, so you can be confident of a prompt and positive response to any incident.

In cases where there is no management company in place, all you can do beforehand is seek assurances that your landlord is present and involved in maintenance and repairs, and make sure you keep daytime and emergency contact details in a safe place (including somewhere you can access them if you cannot access the property itself for any reason).

What should I be asking my landlord before I rent?

Ask your landlord any pertinent questions about the property, the terms of your tenancy and any finances involved (e.g. holding deposit, security deposit and monthly rent). This includes getting an inventory of any furniture, appliances and other items included in the property, and the Tenancy Deposit Protection (TDP) scheme where your deposit will be held in escrow.

Your landlord is required to provide you with certain information. This includes an Energy Performance Certificate (EPC) which rates the energy efficiency of the property, a gas safety certificate (if the property has a gas supply) and a current copy of the UK government’s How to Rent checklist for renting properties in England.

Find out more about landlords’ obligations to their tenants in our guide Responsibilities of a Landlord.

Is it safe to rent a property without viewing?

Black Brick would always recommend viewing rental properties before signing a legally binding agreement or paying a non-refundable holding deposit. If you arrive and find significant problems with the property, or simply don’t like it, you may have no legal right to cancel the contract or get your holding deposit back.

If you are unable to view the property, Black Brick can visit it on your behalf and provide you with a full report of any causes for concern and the general condition of the property. We can also schedule viewings for a time that suits you, if this means you are able to visit in person.

While it is possible to rent a property ‘sight unseen’, you do so at your own risk. A ‘holding deposit’ to reserve the property is not subject to the same protections as your tenancy deposit, and is usually not refundable under any circumstances.

Is it better to rent a furnished or unfurnished apartment?

The choice between furnished and unfurnished depends on what you need from the property, and potentially on how long you intend to occupy it for. Some properties may be described as semi-furnished, which can include basic furnishings like carpets and curtains, along with a varying amount of furniture and appliances.

In general, short-term lets will usually be furnished, as it’s not reasonable to expect tenants to move their own furniture into an empty property for just a few weeks. This is not always the case, so if you’re renting for less than six months, don’t assume everything will be provided.

For long-term lets (six months and over) it’s increasingly likely that the property will be unfurnished, allowing you to move in your own furniture and possessions. This is ideal if you want to put your own personality into the place, but remember to allow for the cost of buying any furniture you need.

Apart from the rent, what other costs am I liable for?

If you are renting long term (in other words not a short-let tenancy of just a few weeks, but 6 months or longer) then in addition to the rent you are also liable to pay for council tax and your utility bills. It’s a good idea to find out what these costs are before making an offer so you can factor them into your budget. The Landlord is responsible for paying the service charge and dealing with repairs and maintenance issues.

On short term rentals, the Landlord pays for everything – all utility bills, council tax and service charges. This is one reason why short term rentals are much more expensive than longer term rentals.

What happens at the end of my tenancy? How do I get my deposit back?

Landlords have a legal responsibility to pay back your deposit, but they can claim deductions for reasonable expenses, for example if you leave the property damaged or unclean. For this reason, it’s sensible to document the condition of the property when you move in and again when you move out. A professional inventory clerk can do a “schedule of condition” before your tenancy commences and again at the end, making it very hard for the Landlord to make unsubstantiated claims.

In most cases, your landlord should have put your deposit into a government-approved Tenancy Deposit Protection (TDP) scheme. This provides some protection, including dispute resolution if your landlord makes any deductions you disagree with.

If your landlord did not protect your deposit via an approved scheme, and refuses to pay it back to you, there are legal options to pursue. You could take your landlord to county court. There is a fee of around £300 which, if successful, you can recover from your landlord too.

As far as possible, it’s best to get your deposit back directly from your landlord (or from the lettings agent or property management company responsible for the premises) and to negotiate any deductions made for cleaning and repairs, rather than going to court.

With Black Brick’s Property Management service, we take responsibility for legal compliance, including responsibilities like transferring deposits into a TDP scheme and paying deposits back to tenants when they move out.

In the event of damage to a rental property or if you leave it in an unclean state, there may be reasonable grounds to make deductions from your deposit – that’s why you pay a deposit in the first place.

But in general, choosing reputable landlords, lettings agents or Black Brick managed properties can all help ensure your deposit is protected and is later paid back in full.

What happens at the end of my tenancy if I want to renew, but I can’t agree terms with the landlord?

Most rental properties are subject to Assured Shorthold Tenancies, which may have a fixed term (e.g. 6 or 12 months) or a periodic term (e.g. weekly or monthly).

When the tenancy ends, there are several possible next steps. In some cases, you may be expected to move out. In others, unless you or the landlord gives notice, the tenancy may automatically transition to a rolling tenancy with its own notice period.

If you want to renew or extend your tenancy, make sure you have read and understood the terms you agreed to when you moved in. Different contracts have different renewal/extension terms, and complying with those terms can help you to stay in the property.

Keep up with your rent payments, even if your tenancy has expired. Rental arrears can make it easier for your landlord to evict you – if your payments are up to date, you have more rights to remain in the property, even without an agreed tenancy renewal.

Try to compromise with your landlord if there’s a middle-ground option. That could be a 6-month extension to your tenancy, rather than a full 12-month renewal. Or you might accept a rolling tenancy with a reasonable notice period (e.g. 2-3 months).

Black Brick’s Property Management service includes tenant negotiations, so if your property is managed by us, we can discuss potential tenancy renewals with you. We will always work to find an acceptable solution within the agreed terms of your original contract, which treats both landlord and tenant fairly overall.

We worked with Tom at Black Brick to source for us a rental property at short notice. This is the message we sent Tom after securing us a most desirable property: On behalf of us both, I wanted to thank you for a job extremely well done. To secure a property for us which was not yet marketed, particularly one so appealing, is a great testament to your value add. Now we shall be able to relax for the weekend knowing we have a lovely place to move to next Friday.

We’re ready when you are

Whether you’re looking for a short term let or somewhere more permanent, our property rental search service can help find what you’re looking for.

Investing

Property Investing in London

History has proved it. Through the most challenging of times, property consistently produces excellent long-term capital growth. And with moderate interest rates, buy-to-let property can also generate a regular income stream. Alternatively, individual property development investments can generate substantial returns over shorter time horizons.

With the gap between housing demand and supply set to grow over the next few years – especially in London – the current market conditions provide enormous opportunities for potential property investors. But with changes to the UK tax regime, and often complex local market conditions, expert advice is essential to ensure that your future investment expectations can be met.

Our property investment consultants can find your ideal property, negotiate the most attractive price, complete the deal on your behalf, and position the property to attract the highest quality tenants or the right buyer. We can also manage the property for you once a suitable tenant is found.

Our property investment services:

Initial consultation

Initial consultation to build a thorough understanding of your investment objectives, and to advise you on current market conditions and on areas that will most effectively maximise your property investment goals.

Research and preview

Research and preview to identify and source suitable properties, using our extensive connections within the industry to access suitable investment opportunities ahead of the competition.

Property tour

Property tour of shortlisted properties, with advice on the local areas and amenities, pricing, rental values and yields.

Negotiation

We understand the meaning of value and will negotiate hard on your behalf to ensure that the property you decide to purchase will meet your future investment expectations.

Legal liaison, working on your behalf with leading law firms and surveyors to ensure the purchase runs smoothly through to a successful completion.

Post purchase

Post purchase, our dedicated Property Management Service can manage and oversee the entire lettings process, from instructing the right letting agent for your property through to professionally managing the property during and between tenancies.

Refurbishment management

Using our network of architects, planning consultants, interior designers and tradesman, we can help position the property for enhanced rental yields or on-sale, cost-effectively and with minimal hassle.

Bi-annual review

We keep in regular contact with you, updating you on local market conditions and providing you with comparable sales data, so you can see how your asset is performing over time, and make an informed decision on when might be an opportune time to sell.

Property Management Service

Our Property Management Service can help you find the perfect tenant for your investment property. We will oversee the entire lettings process for you – we’ll instruct and liaise with lettings agents on your behalf, collate valuations, arrange for any necessary refurbishments to be carried out and take care of the referencing and tenancy agreements.

Complimentary Property Concierge Service

Our dedicated Property Concierge Service is available to every client on the purchase of a property through Black Brick – at no extra cost. We will take care of transferring over all of the utilities into your name, arrange for telephone lines and internet to be installed and SKY TV packages to be set up for you – ensuring that your move is as hassle-free as possible post-purchase.

Here are the answers to the questions that we’re often asked about buying agents…

In the current low-interest-rate environment, the property market can offer attractive and predictable rental yields or compelling refurbishment investment opportunities. The property also acts as a good hedge against inflation, and a good diversifier within an overall portfolio.

Every client is an individual and will have their own investment objectives. We work with our clients to define their brief, and then make recommendations on the most suitable property types and areas for investment.

A good buying agent can help you define your investment brief and objectives and also make suggestions on what types of properties and areas are best suited for you.

You need to consider what your investment objectives are. Consider things such as yield, potential for future capital appreciation, appetite to refurbish (or not), timeframe for investment and exit strategy.

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”You and your team have been most professional in this transaction, I look forward to expanding our relationship as we look for other investments in the future.”

We’re ready when you are

We guide our investor clients through a process that covers all angles from initial consultation and research to legal liaison and post purchase support.

Buying

Property Buying Agents

Our unfair advantages. Put fairly and squarely.

Securing your ideal property can be frustrating and time-consuming. Where do you start? As buying agents, we start with clarity and we don’t give in until we get what you’re looking for.

We proceed in a straightforward manner:

We get to know you.

We start by meeting you to build a real understanding of your aims and objectives. We advise you on current property market conditions and suggest areas to maximise your budget (we specialise in properties in London, the Home Counties and the South East).

We research thoroughly.

Distances between properties can be considerable. Houses and apartments that look perfect in a photograph can turn out to be wholly unsuitable. As a buying agency, we view and shortlist suitable properties saving you valuable time, as we will only show you properties that we have previewed on your behalf and that meet with all your requirements.

We’re quick off the mark.

A thorough property search can take weeks, even months. With our contacts, our expertise and negotiating skills, we can cut the time – without taking shortcuts.

We leave no stone unturned.

The demand for good quality properties often outstrips supply. Prime London and country homes can be sold long before they’re advertised. Armed with your brief, our buying consultants identify the best property, often before it is offered on the open market.

We’re always there by your side.

Knowing the property is one thing. What about the area? We accompany you on viewings to shortlisted properties. Our buying agents advise you on the local area, amenities and pricing. We give you an objective overview of the property and pricing so that you are fully equipped to make an informed buying decision.

We’re tough negotiators.

The property may be right.  But the price? As a buying agency, we use expert negotiating skills to secure the right property at the best possible price – on the most favourable terms.

We oversee the Legal Process.

To do this, you need an expert. We work with leading law firms who we recommend to our clients. Our buying agents then manage the legal process throughout to ensure the purchase holds together through to completion and handing over the keys.

Complimentary Property Concierge Service

Our dedicated Property Concierge Service is available to every client on the purchase of a property through Black Brick – at no extra cost. We will take care of transferring over all of the utilities into your name, arrange for telephone lines and internet to be installed and SKY TV packages to be set up for you – ensuring that your move is as hassle-free as possible post-purchase.

Here are the answers to the questions that we’re often asked about buying agents…

What is a buying agent?

A buying agent is someone who acts exclusively on behalf of the buyer. Buying agents help buyers to understand the market, source the right property – sometimes off-market, negotiate the best/lowest price and then manage and oversee the entire legal process. Estate agents in the UK represent sellers. Their job is to sell the property they are instructed on for the highest price possible.

How can a property buying agent help me?

Sourcing property is a very time consuming and frustrating process. A good buying agent will not only help you save valuable time and money, but also ensure you end up finding the right property for you, and one that meets all of your requirements. Buying agents are able to access more than just what’s online. In 2021, we saved our clients on average 3.6% from asking prices and 42% of properties we acquired were not openly advertised.

What is the difference between a buying agent and an estate agent?

A buying agent represents and acts for the buyer. An estate agent represents and acts for the seller.

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Black Brick team did a fantastic job in helping us buy a property in London. Their knowledge about the local market and even more their attitude impressed us. They made themselves always available and ready to help and support us during search and making decision. The Black Brick team is very professional and available with many good and timely advises and solutions depends on your needs. This is definitely the best agency I was working with and I am happily recommending them for a pleasant and enjoyable property search.

We’re ready when you are

For more information on our Property Management Service, please email our Property Manager, Sophie Amasha, or call her on +44 (0) 20 3141 9863 / +44 (0) 7713 568 291.