We do what others don't.

Vacant Property Services – Vacant Care

Our Vacant Care Service is pure peace of mind. It started as a result of the demand from our clients who needed assistance with the running of their home, and who spend time away from their London property.

Many of our clients enjoy the reassurance that their property is being well cared for while they are away, and is also ready for them when they arrive back, without incurring the significant costs of engaging a full-time housekeeper.

The benefits of our Vacant Care Service include:

  • Carrying out weekly inspections of your property, ensuring you are compliant with your insurers, reporting back to you regularly and fixing any problems as they should arise.
  • A 24 hour alarm response and key holding service for access day or night in case of any emergencies and maintenance works required outside of normal working hours.
  • Access to our trusted network of carefully selected, reliable and cost effective suppliers to work with. We can arrange contractor and engineer visits, such a plumbers, electricians, cleaners on your behalf.
  • Acting as your point of contact for porters and managing agents, collecting and forwarding mail, paying bills and ensuring that any service charges are made on time.
  • There’s no place like home and we’ll make sure that when you arrive back it is ready and waiting for you – exactly as you’d like it. We can arrange cleaning and turning on the heating/air conditioning, your favourite groceries to be already in your fridge and fresh flowers throughout your home.

We can also arrange a variety of other services to suit you, such as laundry collection, property refurbishment/furnishing and housekeeping services.

Our service was also recently approved by Azur, an arm of insurance giant AIG. Azur carefully reviewed the policies and processes that underpin our service and found that it would substantially reduce risks faced by homeowners, and have named Black Brick as an approved supplier.

For more information about our Vacant Care Service please contact:

Sophie Amasha
Property Manager

Black Brick Property Solutions LLP
Tel: +44 (0) 20 3141 9863
Mob: +44 (0) 7713 568 291
Email: sophie.amasha@black-brick.com

"From weekly inspections and paying bills to making sure your fridge is stocked with your favourite groceries, we'll stop at nothing to make sure your house feels like home."


Sophie Amasha



“On behalf of my family , I want to tell you how much we appreciate the endless effort and care of service you dedicated to getting Albion Gate to its optimum condition, in both cleaning and maintaining. We all admired your ingenuity in creating that outstanding follow up and Vacant Care service to us. I was personally impressed with the way you kept your self-motivated and focused as if you are the apartment owner, even in the face of several obstacles, you managed through with great determination.”


A Buyer, Kuwait



“My wife and I used Black Brick’s buying service to acquire our property in Drayton Gardens in 2014 as a secondary residence.  We were very happy with the buying service so when it came to considering engaging someone to look after the property in our absence it made sense for us to consider Black Brick’s vacant care service. We have now used the service for 9 months and are as pleased with this service as we were with the buying service. Since we are based overseas it is important  to us to have someone on the ground in London who we are confident will maintain our property in an efficient and professional manner.

Black Brick’s service, led by Sophie Amasha, has fully met our requirements. The weekly inspections and prompt addressing of any maintenance issues and pre arrival  and  post departure services have meant that on our visits to London we have been able fully to enjoy the property rather than spend time trying to deal with property related issues ourselves”.


A Buyer, Grand Cayman Islands


Hear how our clients find working with us

We're ready when you are.

Black Brick is a leading, independent buying agency, providing expert advice to buyers in London, the Home Counties and the South East. As Buying Agents, we only ever act for the buyer, giving you an unfair advantage and putting you ahead of the competition when it comes to securing the right property.

We would be delighted to hear from you to discuss your own property requirements. For a non-obligatory consultation, please contact us:

+44 (0) 20 3141 9861