How we Work
Just you. Just us. Just the property. The only relationships that truly work are those based on trust. Neither owned by, nor a part of any estate agent or financial institution, it’s just you we answer to.
For this reason, the whole process of building and demonstrating this trust starts with you. Understanding your requirements, your objectives and you and your family’s circumstances.
We don’t stop until we have a detailed picture of your dream. Only then are we in the position to achieve this dream – and match this with more practical issues. Infrastructure, transport links, amenities and schooling. Lifestyle and day-to-day living requirements.
We stop at nothing to find that perfect property in the most trouble-free, efficient way possible. Meeting at a place convenient to you. Always on call to respond quickly and effectively to unexpected developments. Ready with unbiased and truly objective advice to help you make a confident decision.
To acquire your perfect property on the most attractive terms possible:
Here are the answers to the questions that we’re often asked about how we work:
Q How do we get paid?
A We get paid by you, the buyer, our client. We never accept or take fees from any other party so you can be sure we are always acting in your best interests and with complete integrity.
Q Do I have to pay the estate agent?
A No. Estate agents will get paid by their client – the seller.
Q Is your service confidential? Will my name be disclosed to anyone?
A Information on our clients is always treated with the utmost confidentiality and is never divulged to third parties unless we are required to do so by law.
Q How long will it take you to source a property for me?
A On average, it takes us 8 weeks from signing a new client through to exchanging contracts on a property. Of course searches can take anything from a few days through to 6 months or more. But we have been known to have found a property for a client within 24 hours!
Q What happens if you are unable to source a property for me, after say, six months?
A It is highly unlikely that we won’t find you a suitable property within a 6 month period. But in the rare event this happens, we may charge you for our time and expenses incurred to that point. When we do find you a property that amount will be deducted from your final invoice.
Q Which areas should I consider for my buy to let investment?
A The Black Brick team have over 70 years of combined knowledge and experience in the London property market. Armed with your requirements and budget we will guide and advise you on the most suitable areas that meet with your investment criteria. We will also achieve the best rental yield and stand the best chance of capital appreciation.
Q Can you source properties that I cannot source myself?
A Yes we can. Black Brick have an enormous database of contacts whom we speak to – every day. These include property developers; private individuals who wish to sell privately and not through estate agents; solicitors dealing with probate sales, distressed sales and fund disposals; bankers who deal with their clients’ property dealings and even concierges in prestigious blocks who know of an occupiers wish to sell before they contact agents. We are also offered property long before it hits the open market by estate agents. Many sales in central London occur without ever reaching the open market. In 2009, over 25% of properties acquired for our clients were obtained “off market”.
Q I want to move out of London but I am not sure where to. Can you help?
A Our country experts can help you decide where to consider moving to, based on your lifestyle choices. We will lend a guiding hand directing you to the areas which will be most suitable.
Q I am looking at schools for my children. Can you help?
A We work regularly with clients who are buying a property in the UK as they plan to send their children to school here. For this reason, we are highly experienced in sourcing properties close to popular schools. We are also able to recommend independent school advisors to help clients decide which school is right for them.
"I was very impressed with the amount of communication and the dedication I was given through my property search in central London and since I'm an International buyer, their communication and detailed information was very much essential. My demands were considered high for a London property, however Black Brick got me exactly what I wanted. I also appreciated their support through the completion process."
A Recent Client